Cold Calling Scripts for Insurance That Work
- The Advisor
- Dec 16, 2024
- 4 min read
Updated: Dec 26, 2024

For most life insurance agents, cold calling is a challenging but unavoidable task. Selling life insurance is unique—clients don’t walk away with something tangible or immediately gratifying. Instead, life insurance provides financial security for families after their loved one passes away, which can make the topic a sensitive one.
When making outbound calls to customers to sell life insurance, you may find yourself getting hung up on frequently. Losing a prospect’s interest after building rapport is one of agents' most common mistakes. Thankfully, well-crafted cold-calling scripts can help you overcome these challenges so you’re prepared to keep the conversation productive and close more sales. Below, you’ll find a range of sample scripts and tips to guide your calls and improve your results.
Why You Need Cold Calling Scripts for Insurance
Cold calling scripts for insurance serve as vital tools for agents. These scripts provide a structured framework for interactions, helping agents:
Eliminate Mistakes: Avoid common errors by following a consistent approach.
Answer Tough Questions: Use pre-written answers to address complex queries accurately.
Stay Compliant: Ensure conversations meet industry regulations and company policies.
Build Trust: Present consistent messaging that reflects professionalism and reliability.
Effective scripts don’t just help agents stay on track—they also ensure that prospects receive accurate, well-structured information, increasing the likelihood of converting leads into clients.
Life Insurance Sales Script Samples
Below are several life insurance cold calling scripts tailored to different situations. These templates can help you overcome objections, build rapport, and keep the conversation focused on your prospect’s needs.
1. The Elevator Pitch
The elevator pitch is short and to the point. Its goal is to hook your prospect within 30 seconds by addressing their pain points and presenting a clear value proposition.
Sample Script:
"Hello, is this [Prospect’s Name]? My name is [Your Name], and I’m calling from [Your Agency Name]. I understand your time is valuable, so I’ll be quick. We offer $200,000 of term life insurance coverage for as little as $12 a month. Our policies are guaranteed, regardless of age or health. Does this sound like something you’d be interested in learning more about?"
This pitch grabs attention by offering a specific benefit (low cost) and addressing a common concern (eligibility).
2. The Free Quote Pitch
Everyone loves free information, making this a great way to get prospects engaged.
Sample Script:
"Hi, is this [Prospect’s Name]? This is [Your Name] from [Your Agency]. I’m offering free, no-obligation quotes for life insurance policies tailored to your needs. Would you like to see your options and explore plans that fit your budget?"
This script positions the quote as a risk-free opportunity, making it hard to resist.
3. The Follow-Up Pitch
This script is ideal for following up with prospects who have already shown interest, such as by filling out an online form.
Sample Script:
"Hi, [Prospect’s Name]. This is [Your Name] from [Your Agency]. I noticed you recently requested a quote on our website for a term life insurance policy. I wanted to follow up to see if you had any questions or would like help reviewing your options."
Personalizing the call with information about their previous inquiry builds trust and keeps the conversation focused.
4. The Policyholder Pitch
When contacting individuals who already have a life insurance policy, this script helps you present your offer as a better alternative.
Sample Script:
"Hi, [Prospect’s Name]. My name is [Your Name], and I’m from [Your Agency]. I understand you already have life insurance coverage, which is fantastic. I’d love to review your current policy to see if I can offer you a plan with better benefits or a lower premium. Would you be open to a quick comparison?"
This script appeals to the universal desire to save money and improve coverage.
5. The Objection Pitch
When prospects hesitate or raise objections, having a rebuttal script prepared is essential.
Sample Script:
"I completely understand your concern, [Prospect’s Name]. Life insurance is an important decision. You mentioned [insert their objection, e.g., 'it’s too expensive'], and I’d love to help clarify any misconceptions. Can you tell me more about what’s holding you back so I can find the right solution for your situation?"
By validating their concern and asking for more details, you keep the conversation going and show empathy.
Best Practices for Cold Calling Success
Using scripts is only part of the equation. To maximize your results, follow these best practices:
Prepare Thoroughly: Familiarize yourself with your products and scripts before making calls.
Practice Active Listening: Pay attention to your prospect’s tone and responses to tailor your pitch effectively.
Ask Open-Ended Questions: Encourage the prospect to share their concerns and preferences.
Be Adaptable: Stay flexible and adjust your approach based on the direction of the conversation.
Follow-up: Persistence pays off. It often takes multiple touchpoints to close a sale.
Track Your Results: Use tools like insurance agent CRM software to monitor call outcomes and refine your strategy.
Conclusion
Cold calling can be daunting, but with well-crafted scripts and the right approach, it’s a powerful tool for life insurance agents. By addressing your prospect’s pain points, providing tailored solutions, and staying consistent in your messaging, you can turn challenging calls into successful sales.
Consider investing in an agent CRM system if you’re looking for tools to help streamline your sales process. The best CRMs for insurance agents have multiple tools all-in-one and can help you manage leads, track conversations, and improve your efficiency.
Ready to take your cold calling skills to the next level? Download our comprehensive "Cold Calling Scripts for Insurance Agents" PDF and start closing more deals today!